Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Yes, the passage of California’s Senate Bill 329 (SB 329) which took effect January 1, 2020 made it illegal to discriminate based on Section 8, effectively adding vouchers to existing protections against housing discrimination based on race, disability, etc. -
Are you licensed?
Yes, RentPros Property Management is licensed by the California Department of Real Estate as required by law. RentPros Corporation is also registered with the California Secretary of State -
Can I reach you after hours?
Yes, tenants and property owners can reach RentPros 24 hours a day, 7 days a week, 365 days per year -
Can you deposit funds directly into my account?
Absolutely. We offer direct deposit for owner disbursements, ensuring fast, secure, and reliable transfers of rental income. -
Do I get to see the lease or sign it?
RentPros Property Management confirms the major terms of the lease agreement with property owners prior to preparation and signing of the lease. The Property Management Agreement gives RentPros authority to sign the lease on the Owner’s behalf and we typically handle this; however, the Owner may request to see the lease prior to being signed. -
Do you sell real estate as well?
While our primary focus is property management, we are a licensed Real Estate Broker and we are active in sales. We can discuss available options if you are interested in buying or selling real estate. If you were referred to us by a Realtor-Partner, we always recommend you discuss your plans with your Realtor and the RentPros team can assist as needed. -
How and when do I receive my payments?
Owner payments are issued on a consistent schedule—typically via direct deposit—after rent is collected and expenses are processed. Owners typically receive their direct deposit no later than the 10th of each month as long as rent was paid on time. -
How is rent collection handled?
We offer tenants multiple payment options, including online payments, to ensure smooth and timely rent collection. Late payments are managed according to the lease terms. -
What lease term do you tipically offer?
Most leases are one year in length, though lease terms can be adjusted based on market conditions and owner preferences. Leases automatically become month-to-month at the end of the term unless the owner(s) and tenant(s) agree to a lease extension. -
How much is the tenant's security deposit?
Security deposit amounts comply with legal guidelines and reflect market standards. Factors such as rental price and tenant qualifications may influence the final amount. One month’s rent is most common in our market and many landlords in California are limited to one month’s rent. -
How soon can you start managing my property?
We can begin management as soon as the necessary paperwork is completed and your property is ready for marketing or leasing. We can also take over management with a tenant in place, but this process depends on many factors we would need to discuss. -
What type of properties do you manage?
RentPros Property Management manages a wide range of properties, including single-family homes, multi-family residences, condos, and small commercial spaces. -
What reports will I receive and how often?
Owners receive monthly financial statements that summarize income, expenses, and maintenance activity. Year-end reports are also shared for tax purposes. Additional reporting can be provided upon request. -
Who holds the tenant security deposit?
Security deposits are held in a dedicated, non-interest bearing Trust Bank account in accordance with California laws.


